Our Training Programs

Understanding Sexual Harassment in the workplace


This course is designed for employers who want to ensure that their employees understand the behavioural expectation of the organisation and laws that are applicable to sexual harassment in the workplace.

This programs provides practical skills to help enable you and your employees recognise what is and what is not sexual harassment and also to offers strategies to deal with sexual harassment in the workplace.

The program has the following components;

  • What is sexual harassment
  • What is the workplace in 2022
  • Components of sexual harassment
  • The Victim centred approach
  • Sexual harassment – busting the myths
  •  Your rights and obligations
  • Power emotional and control
  • Consequences
  • What can you do, how can you help
  • Legal Responsibilities

This course includes questions, case studies and videos for discussion.  The program encourages participants to provide their opinions on that is and what is not sexual harassment and identify which myths about misconduct in the workplace are true or false.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints involving misconduct such as bullying and harassment on a daily basis.  

The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of bullying and harassment complaints result in expensive litigation and damaging publicity.

Sign up now for only $999


Understanding workplace misconduct


The Understanding Workplace Misconduct program provides practical skills to help enable you and your employees recognise what is and what is not misconduct.

With questions and answer sections and videos, the program encourages participants to provide their opinions on that is and what is not misconduct and identify which myths about bullying, harassment and sexual harassment are true or false. 

In this course participants review a number of scenarios and discuss.

  • What is workplace misconduct & what is the workplace in 2022
  • What is workplace bullying
  • What is reasonable management action
  • Hostile Work Environment
  • Workplace Harassment
  • Swearing in the workplace
  • What is sexual harassment in the workplace
  •  Components of sexual harassment
  • What is Discrimination in the workplace
  • What would/should you do
  • Power emotion and self-control
  • Why do people bully
  • Busting the Myths
  • Legal responsibilities & Duty of Care

This course includes questions, case studies and videos for discussion.  The program encourages participants to provide their opinions on that is and what is not sexual harassment and identify which myths about misconduct in the workplace are true or false.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints involving misconduct such as bullying and harassment on a daily basis.  

The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of bullying and harassment complaints result in expensive litigation and damaging publicity.

Sign up now for only $999


MANAGEMENT
ESSENTIALS


The ‘Management Essentials’ Training program has been designed to assist managers to deal with employment related issues, it comprises of four sections;

  1. Reasonable management Action (RMA).
  2. Performance Management to avoid complaints.
  3. Basic dispute intervention and resolution
  4. Dealing with misconduct and complaint handling for managers,


This training is recommended for all managers/team leaders/supervisors to help minimise costly and time consuming complaints against managers and top help resolve workplace interpersonal disputes.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints against managers and interpersonal disputes on a daily basis. The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of complaints are made by employees against managers when they manage day to day operations, manage poor performance and provide performance coaching or feedback.

Many grievances in the workplace also relate to how managers deal with interpersonal issues and complaints that have been made to them.

All of this makes the understanding reasonable management action, performance management, dispute resolution and complaint handling absolutely essential for managers at all levels.

The full course covers:

  • The definitions of ‘what is’ and ‘what is not’ reasonable management action (RMA)
  • The definitions of ‘what is’ and ‘what is not’ workplace bullying, harassment, sexual harassment and discrimination.
  • Why managers get complaints
  • Performance management to avoid complaints, A step by step process to ensure that if a complaint is made following performance management or feedback the manger satisfies the elements of RMA
  • Basic dispute intervention & resolution, including conducting meetings, getting participant buy in, creating agreements
  • Dealing with misconduct and complaint handling for managers also includes basic the investigation process.
  • Legal responsibilities

The Management Essentials’ course provides participants with:

  • Practical skills to enable managers to recognise what is and what is not reasonable management action, bullying, harassment and discrimination and offer strategies to deal with bullying and bullies effecting people in the workplace
  • Strategies and tactics to help managers when conducting performance management to help to ensure that they avoid substantiated complaints
  • Techniques to help managers conduct dispute resolution interventions/meetings and resolve workplace interpersonal disputes before they get out of hand

Sign up now for only $999


Investigating workplace
misconducT


Complaints of bullying, harassment and sexual harassment are becoming more common in workplaces worldwide.  Does your HR or management team have the necessary skills to investigate complaints?  

Failing to deal with complaints in a timely and professional manner is not only detrimental the parties involved and the workplace in general it can result in further complaints and legal action for a breach of your duty of care, this can be very expensive.

This course is recommended for HR professionals and managers involved in the investigation of misconduct or complaints. This is a highly interactive course where participants work through an actual investigation from the receipt of the complaint, interview.

The program has the following components;

  • The investigation process
  • Why investigate
  • Investigation fundamentals
  • Complaint analysis
  • Planning investigations
  • Planning interviews
  • Investigating complaint against managers and reasonable management action
  • Interviewing complainants and witnesses
  • Interview room set up
  • Interview planning
  • Types of questions to ask
  • Investigative interview technique
  • Analysing and evaluating evidence
  • Drafting legally complaint allegations
  • Interviewing respondents
  • Making findings
  • Report writing
During the course, the participants receive instruction and examples from actual investigations from the receipt of the complaints, reviewing and analysing the complaints, planning interviews, interviewing complainants and witnesses, reviewing statements, drafting allegations and interviewing the respondent.

Course provides participants with:

  • Practical skills to enable HR professionals and managers investigate misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
  • The opportunity to hear about real investigations
  • The opportunity to analyse scenarios to develop skills to identify issue and formulate interview plans

Sign up now for only $999