This course is designed for employers who want to ensure that their employees understand the behavioural expectation of the organisation and laws that are applicable to sexual harassment in the workplace.

This programs provides practical skills to help enable you and your employees recognise what is and what is not sexual harassment and also to offers strategies to deal with sexual harassment in the workplace.

This course includes questions, case studies and videos for discussion.  The program encourages participants to provide their opinions on that is and what is not sexual harassment and identify which myths about misconduct in the workplace are true or false.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints involving misconduct such as bullying and harassment on a daily basis.  

The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of bullying and harassment complaints result in expensive litigation and damaging publicity.

The Understanding Workplace Misconduct program provides practical skills to help enable you and your employees recognise what is and what is not misconduct.

With questions and answer sections and videos, the program encourages participants to provide their opinions on that is and what is not misconduct and identify which myths about bullying, harassment and sexual harassment are true or false. 

This course includes questions, case studies and videos for discussion.  The program encourages participants to provide their opinions on that is and what is not sexual harassment and identify which myths about misconduct in the workplace are true or false.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints involving misconduct such as bullying and harassment on a daily basis.  

The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of bullying and harassment complaints result in expensive litigation and damaging publicity.

The ‘Management Essentials’ Training program has been designed to assist managers to deal with employment related issues, it comprises of four sections;

1. Reasonable management Action (RMA).
2. Performance Management to avoid proven complaints.

The course is provided by Phil O’Brien a highly qualified and experienced workplace investigator who deals with complaints against managers and interpersonal disputes on a daily basis. The training is not theory based, it is based on actually complaints and issues experience by managers.

Experience shows that a high percentage of complaints are made by employees against managers when they manage day to day operations, manage poor performance and provide performance coaching or feedback.

Many grievances in the workplace also relate to how managers deal with interpersonal issues and complaints that have been made to them.

All of this makes the understanding reasonable management action, performance management, dispute resolution and complaint handling absolutely essential for managers at all levels.

The full course covers:

• The definitions of ‘what is’ and ‘what is not’ reasonable management action (RMA)
• The definitions of ‘what is’ and ‘what is not’ workplace bullying, harassment, sexual harassment and discrimination.
• Why managers get complaints
• Performance management to avoid complaints, A step by step process to ensure that if a complaint is made following performance management or feedback the manger satisfies the elements of RMA
• Legal responsibilities

The Management Essentials’ course provides participants with:

• Practical skills to enable managers to recognise what is and what is not reasonable management action, bullying, harassment and discrimination and offer strategies to deal with bullying and bullies effecting people in the workplace
• Strategies and tactics to help managers when conducting performance management to help to ensure that they avoid substantiated complaints

Complaints of bullying, harassment and sexual harassment are becoming more common in workplaces worldwide.  Does your HR or management team have the necessary skills to investigate complaints?  

Failing to deal with complaints in a timely and professional manner is not only detrimental the parties involved and the workplace in general it can result in further complaints and legal action for a breach of your duty of care, this can be very expensive.

This course is recommended for HR professionals and managers involved in the investigation of misconduct or complaints. This is a highly interactive course where participants work through an actual investigation from the receipt of the complaint, interview.

Course provides participants with:

• Practical skills to enable HR professionals and managers investigate misconduct and employee complaints in the workplace and to understand and identify the type of complaint and to access the best method to deal with the complaint
• The opportunity to hear about real investigations
• The opportunity to analyse scenarios to develop skills to identify issue and formulate interview plans